Seating plays an important role in maintaining passenger satisfaction in airports. People often spend several hours in airport terminals waiting for their flight, so comfort should be a key consideration when it comes to airport seating and design. It is vital that passengers are able to sit comfortably for long periods of time and have sufficient support to maintain good posture and avoid the risk of pain or injury. Airport seating is also subject to continuous physical use, so must be highly durable and built to withstand daily use. With this in mind, here are the main types of seating available in airports.
Fixed chairs are the most popular and traditional form of airport seating. They come in a wide variety of finishes, including stainless steel and moulded polyurethane. They can also be upholstered with cushions to provide extra comfort for airport guests, or designed using a range of colours and textures to improve their visual appeal. One of the main benefits of fixed chairs is that they can be attached in rows to maximise the space available and increase the number of seats in a particular area of the airport. Fixed chairs are affordable, comfortable, and made from high-quality material to provide a durable and long-lasting seating solution that will withstand daily use and remain in good condition for many years. Many airport chairs also come with at-seat power options to provide passengers with a power source for charging smartphones, laptops, and other electronic devices.
Many different types of traveller pass through airports on a daily basis - some prefer a cost-saving and efficient experience, while others are happy to pay for premium treatment. Many airports install premium chairs in certain areas of the terminal, for example in the first class and business lounge. These chairs have some extra touches to provide passengers with the additional comfort they expect when paying for a premium service. It is also possible to purchase luxury massage chairs that you can offer complimentary in premium areas, or in the main terminal areas of the airport for a small fee. Offering premium seating and comfort encourages passengers to upgrade to premium ticket types and helps enhance the reputation of the airport and airline.
Benches are a more informal, relaxing seating solution that is extremely affordable and versatile. Benches are usually made from quality strong material like steel, that are able to withstand plenty of wear and tear. Bench seating is built to last and extremely durable, which is vital in airport environments. This is because seats made from poor quality material will quickly become worn and need replacing, which results in airports having to invest more of their potentially over-stretched budget on seating solutions. For that reason, it is definitely worth investing in quality seating that will be long-lasting and stand the test of time.
Similar to benches, seating island units provide extremely versatile and adaptable seating solutions in airports. Most seating islands are upholstered and made from soft, cushioned material to provide an extremely comfortable and relaxed seating arrangement. Many seating manufacturers can design and customise seating island units in a wide range of different lengths and configurations, allowing airports to maximise the space available and provide adequate seating for all passengers.
Tables and stools are popular seating solutions in airports as they provide a space for passengers to use their laptops or other electronic devices. In today’s modern society, passengers expect to be able to work or surf the internet while they are waiting for their flight. High tables can easily be fitted with charging sockets and thus provide the perfect workstation for passengers. High tables and stools are a highly affordable and robust seating solution that can be custom designed to fit a specific area, allowing airports to maximise the space available.
Seating should be one of the most important aspects of airport design. Passengers spend a lot of time waiting in airport terminals and providing comfortable, convenient, and long lasting airport seating solutions will ensure that all visitors enjoy the airport experience. Offering high-quality seating also means passengers are more likely to provide positive feedback and reviews, thus improving the reputation of the airport and airline.